Please read all information below as this will make the visit go more smoothly.
To prepare for your telehealth appointment, please do the following:
1. If your appointment is for a rash or other skin lesion, please take a picture(s) and email it to firstname.lastname@example.org at least 30 minutes prior to the visit. (This is not encrypted email; please do not put personal information in the email.)
2. Please have a current weight and height for your child if they are having a med check. If they are having a sick visit, then have a current weight and temperature.
3. **Please have your child with you for the visit.**
4. There are 2 options for your telehealth appointment:
a. PREFERRED: click on the link that you received in your email from Athenahealth
b. 2nd Option: click on the link below, or type the applicable URL into your browser for the provider you are scheduled to see:
i. Dr. Jeff Boxer – www.doxy.me/drjboxer
ii. Dr. Erin Fletcher – www.doxy.me/drerinfletcher
iii. Dr. Stacey Fox – www.doxy.me/drstaceyfox
iv. Dr. Nancy Gideon – www.doxy.me/drnancygideon
v. Dr. Meredith Luckenbaugh –https://doxy.me/drluckenbaugh
vi. Beth Baldwin, CPNP –https://doxy.me/beaconbaldwin
vii. Cathy Haut, CPNP –https://doxy.me/cathy410
**Enter patient’s name (not parent’s name).
**Enable your camera – video must be enabled to participate in a telehealth session. If using a cellphone, please make sure you enable permission for doxy.me to use your microphone and camera.
c. You will be entered into the virtual waiting room. The doctor or nurse practitioner will begin your visit as soon as he/she is available.
d. It is recommended that others in the home not stream movies or use Zoom, Skype or Facetime during your appointment. This may interfere with your connection with the provider.
e. Make sure you are using recent versions of your browser.
i. Desktop browsers: Google Chrome (latest 3 versions), Microsoft Edge (chromium-based, version 79 and later), Safari version 12+, OR Firefox (latest three versions)
ii. Mobile browsers: Google Chrome (latest 3 versions) or Safari